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NET-A-PORTER

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You can shop without creating an account. However, if you register with us, you’ll enjoy the following benefits: Track your orders and review past purchases Request an exchange or return directly from your account Add pieces you love or missed out on to your Wish List Save your address and card details so you can shop even quicker in future

If you‘ve forgotten your password, request a link to reset it or follow the ‘Forgotten password’ instructions on the ‘Sign In’ page.

Basic Packaging Our basic packaging uses fewer materials and has less of an impact on the environment. In this more sustainable option, you can receive your purchases wrapped in tissue and placed in a FSC-certified, recyclable, brown cardboard box. Signature Packaging Your order will be placed in one of our signature black boxes and tied with ribbon. All our signature boxes are FSC-certified and fully recyclable. Sale All sale purchases will be shipped in basic packaging. NET‑A‑PORTER Premier Orders will be delivered in our chic NET‑A‑PORTER black carrier bags. Alternatively, you can opt for 'discreet packaging' and your purchases will arrive in an unbranded recycled paper brown bag. Shoes Where an order consists solely of shoes, it will be delivered in the original designer shoe box and protected by a brown cardboard box as per basic packaging. Beauty Your beauty items will be sent in a sealed compostable bag made from bio-based materials.